We were approached to design and build an application portal for taxi drivers to use to register their details and sign up for the CabPay service. This involved building in the ability for documents to be validated by the DVLA. In terms of the design a clean, pared back aesthetic, with a minimal black, white and red colour palette was preferred.
Our main focus was to create a clear process for the user to quickly and easily sign up. Also to design an intuitive admin area that could quickly and efficiently allow admins to sort through and validate the registered profiles.
We therefore created a set of simple wireframes and used prototyping to allow us, and the client, to move through the interface. We were able to test the usability and find any issues or dead ends in the interface, or areas where greater clarification was needed. We also had to consider how both the cab drivers and the admin staff would be accessing and using the different areas of the application portal, as admin staff would most likely be working in an office environment on a desktop computer and drivers would instead be performing the majority of signups on their smartphones or mobile devices.